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The best customer experience keynotes go beyond entertaining a room — they connect an emotional, memorable idea to a concrete principle attendees can actually apply back at work. This guide covers what makes a keynote effective, why "love" is a legitimate business concept, and what to look for when ...

We're on YouTube — and we have lots of great content! Watch DillonMarcus co-founder Evan Marcus and the Phillie Phanatic's "best friend" Tom Burgoyne bring the Pheel the Love philosophy to life. These videos give you a look at how the most powerful force in the universe — love — builds great compani...

“He’s the Babe Ruth of baseball!”

Tribute written by: Tom Burgoyne
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Those were the immortal words of then Philadelphia Seventy Sixers General Manager Pat Williams describing Julius “Dr. J” Erving to his boss, owner Fitz Dixon.  The ABA was disbanding, and Pat was pleading his case, trying to g...

OCEAN CITY – Bounding into the restaurant of the Port-O-Call Hotel, the Phillie Phanatic wasted no time surprising the Diocese’s Catholic school principals gathered for a continental breakfast.

He bowed before Sister Jerilyn Einstein, FMIJ, of Guardian Angels Regional School, Gibbstown. 

He hugged...